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Whitsunday Reef Festival 2016

Whitsunday Reef Festival 2016

By Latest News, Article

From Whitsunday Reef Festival Site.

Download  Reef Festival 2016 Program. Download Whitsunday Reef Festival Road Closure Information. Download Reef Festival bus stop & taxi map

The vibrant coastal town of Airlie Beach will come alive in August 2016, as the Whitsunday Reef Festival hits town. The annual favourite festival, is a delicious combination of family fun, community events, all-night celebrations, food, fashion, fireworks and some of the biggest street parties north of Mackay.

The festival, now in its 16th year, is themed Heart of the Reef, as it celebrates what it means to live in the Whitsundays, on the edge of the Coral Sea, in the middle of the Great Barrier Reef.

In 2016 the Whitsunday Reef Festival will be bigger, better and brighter. We will be bringing back our classic events such as Telstra Family Funday, Frocktails, Comedy Gala, Recyclable Regatta & Friday night street party and Beach Music Rockin the Reef. Stay tuned for updates on more events as our amazing committee locks them in. This event is a solely run and operated community event which means we need local business and citizen support to make it happen. If you or your business would like to donate or sponsor an event in our ten day festival be sure to get in contact with us. We need your support to make it all happen.

One of the most popular events of the festival is the Rotary Street Parade. Spectators flock to the newly-revitalised main street to watch the amazing floats built by businesses, community and school groups pass by. Cafes, bars and restaurants overflow as locals and visitors alike enjoy the Whitsunday hospitality and show their support for those in the parade.Following the parade the main street stage will be rocking once again with some huge live acts, sure to have everyone enjoying the street-party vibe.

The younger kids are the focus on Sunday, with the Telstra Family Fun Day. Circus performers, face painting and traditional games such as 3-legged and sack races are run alongside modern activitieslike a selfie competition and slushy slurping comps, with some awesome prizes up for grabs.

The Recyclable Regatta is one event not to be missed on Sunday afternoon. Airlie’s famous lagoon becomes a hive of activity, as rafts made from recyclable material take centre stage in some hilarious races, delighting the many onlookers surrounding the lagoon.

There are many other events and activities during the 10-day program including comedy nights, Frocktails, pop up bar, carnival rides, market stalls and much, much more.

The Whitsunday Reef Festival is not to be missed, as there is something for everyone, whether you’re young or young at heart!

There are lives at stake – stop being a fence sitter

There are lives at stake – stop being a fence sitter

By Estate Planning, Article

We recently covered about 2500 kilometres on a family driving holiday. It was a long, long way, but we broke the trip up with a few sleep overs, the obligatory travelling games, and we took turns at playing DJ on Spotify. Complaints about my music were drowned out by volume.

We also listened to a few podcasts. One in particular moved me profoundly. It was about a remarkable young woman who back in 2011, whilst some 60 km’s into a 100km ultra marathon race in the remote Kimberly region in Western Australia, was caught in an isolated gorge with a forest fire closing in. Her burns were extreme and life threatening, and her life changed irreversibly. Part of her treatment involved massive skin grafts, and if not for donor skin tissue she would have died.

What struck me was that the donor tissue had to be rushed in from the United States as there was insufficient tissue available in Australia. I found it unbelievable that there was no donated skin tissue available in the whole country, and this person may have died had she not been able to get some urgently dispatched from overseas (which in turn brought about its own raft of bureaucratic hurdles to jump).

I also realised that I have for the most part been a passive, even apathetic, observer in the organ donation conversation. Here I am in a law firm where we see literally hundreds of people each year to discuss and draft their wills, and we ask them the question whether they want to donate their organs when making their will. Typically lawyers don’t proffer a view as to whether someone ought donate or not and we manage to hide behind the clichéd argument that it’s matter of personal choice and none of our business, so if people say they’ll have a think about it we don’t press them any further.

Some are worried about still being alive and not trusting the medical profession to properly advise or consult with family, others cite religious beliefs, others think they’re too young, too old, too unfit, too unwell. In my experience in raising the issue with people over the last 20 + years, many simply don’t want to talk about it, and I totally understand this: it conjures unpleasant thoughts.

The excuses we all come up with appear pretty thin.

I think we need to shift our way of thinking:

  • First, don’t think so much of being the one donating, think of being the one, or having a loved one, in urgent need of a donation. My bet is that faced with the grim alternative, we’d all be desperate for a donation. We’d be hoping that someone did more than just talk and then ignore it like we might have;
  • Secondly, and this is something that is gaining traction globally, donation needs to be more of a cultural norm. Get in the car and put on your seat belt. Get on the bike and put on your helmet. Opt in to donate organs.

The irresistible truth is that most of us agree in principle with donation but probably do nothing about it. I’m certainly guilty of this. Short of needing a transplant for yourself or a loved one, it’s just not going to make it onto your to do list.

So here’s the challenge: we are claiming Friday the 5th of August (which just so happens to be during Donate Life Week) as the PD Law team organ donor sign up date. Between now and then each of our team will be discussing the issue with their loved ones, getting themselves informed, and making a conscious decision one way or the other, to get off the proverbial fence.

We invite you to join us, mark it in your calendar too. Don’t put it off. Go to the organ donor web site here and check out the Discover, Decide and Discuss links on the right hand side. It’s very informative.

And if you want to be inspired by the strength that some people possess, have a listen to Turia Pitt’s story here when she was interviewed by ABC’s Richard Fidler.

 

AGENTS SURVIVAL SERIES – VOL6A/2016

AGENTS SURVIVAL SERIES – VOL6A/2016

By Article, Property Conveyancing

Hard to get Foreign Buyers to buy? It just got 3% harder.

Starting 1 October 2016, foreign buyers will have to pay an additional 3% transfer duty (stamp duty) when buying residential land in Queensland. This surcharge is called Additional Foreign Acquirer Duty (AFAD). In order to keep this update brief we will not detail the definitions here. Suffice to say the legislation throws a fairly wide and heavy blanket over definitions of foreign buyers, foreign individuals, foreign corporations, AFAD Residential Land and Foreign Trusts to make sure that all categories of buyer will fall within the new laws.

Long Arm of the Law

It goes further to ensure that if an Australian entity (with Australian shareholders or trust interests ) is used to buy the land and that entity later becomes a foreign entity within 3 years (for example as a result of transfers of shares or trust interests), then the transaction will need to be re-assessed and more duty presumably paid. For example an internal share transfer from Australian Citizen  / entity to foreign entity / individual after settlement won’t avoid the additional duty payable.

Similarly, land which ultimately will be used as AFAD Residential Land will be subject to a five-year reassessment period.

Transitional Provisions

Contracts signed before 1 October 2016 will not be subject to AFAD, even where settlement occurs after that date. However, the same cannot be said about options. That is, if an option is entered into before 1 October, but exercised on or after 1 October, AFAD will apply.

I thought the contract covered this.

I thought the contract covered this.

By Article, Commercial & Business

It’s been a long few months: you’ve spoken to dozens of agents, brokers and banks, builder friends and family members and you’ve decided on the dream home. The agent prepares the contract and asks if you want the usual ‘get out of jail’ clauses –pest and building inspections and a finance clause.  Surely this covers me.

You and the seller sign the contract, but because cash is a bit tight you decide against talking to the lawyers straight away. After all you’d rather not run up a bill just yet until you know your finance application, pest and building inspections are all ok.

As expected they are all OK and you tell the seller everything’s good to go.

You then make contact with the lawyers who begin to go through the contract. You’re pretty comfortable with the questions until you’re asked if you knew whether the house and shed are council approved. I think so. The house looks great and you’ve just had two inspectors say everything checks out.

The lawyer goes on, explaining the building inspection has nothing to do with whether the improvements are legal, and to make matters worse there’s nothing in the contract fine print to say improvements must be council approved.

You barely hear the rest. You look across to your partner (you’re on speaker in the car). Will your insurance cover you? Do you have to make the house compliant? What about your renovation plans now?

At PD Law our fees are fixed regardless of when you call, so don’t delay making contact. We discuss these and many other issues up front, so you can ask as many questions as you want, before it’s too late.

And remember Latin’s most important legal phrase– caveat emptor – buyer beware.

 

The paradox of innovation

The paradox of innovation

By Article, Commercial & Business

“It just crawled into that bloody hole in my glove!”

Last weekend I had the great pleasure of harvesting and extracting honey the traditional way from my parents’ bee hive: white overalls, the funny veil, bee smoker, the whole show. And later at their home, separating the honey using this old  extractor (really old – over 100 years!) which belonged to my great uncle and probably someone before him. Yes there are more innovative (and evidently less painful) processes, but this was a truly fascinating and thoroughly enjoyable experience.

When not dressed as a bee whisperer, I spend a lot of time with our team here at PD LAW looking for better ways to do things. Nothing’s allowed to remain just because ‘that’s how everyone does it’, and if we can operate more efficiently and increase accessibility to quality legal services, we’ll give it a crack.

Recently we installed a new phone system that lets clients navigate directly to the person they’re after instead of having to explain themselves to reception and other staff each time they call  – gone is the ‘may I ask what it’s regarding?’ question. Go straight to the source.

Next week we’re rolling out a new online appointment scheduling app on our web page (see below image) which lets you choose an appointment time on your smartphone from the comfort of your own home at 9:30 PM while binge watching Game of Thrones on Netflix (no you’re not the only one tired!).

I know neither of these is strictly new, but we’re already looking for ways to get these tools to do more than the typical offering: for instance our appointment scheduler will also let you choose the team member you want to see, instantly upload docs you might want looked at before the appointment, select your meeting format preference (at the office, skype or phone etc.), an online chat option, and heaps more. And you haven’t even had to call us yet!

So there it was, in the space of a week I experienced the highs of seeing new, innovative and value adding products take shape for our business and clients, and also witness first-hand the honed efficiency of a tried and tested system that just works so beautifully.

Oh yeah, and the poor bee that wriggled its way into the tiny hole in my glove received a robust round of applause from said glove wearer. Casualty of war.

Lessons from the Death Star – When should I review my Will?

Lessons from the Death Star – When should I review my Will?

By Estate Planning, Article

You’ve made your will, got it done, signed, safely stored in your lawyer’s strong room. What now?

Although there’s no set time frame, we recommend an annual check up, and here’s why:

  •  marriage and divorce – both can make an impact on your will
  •  re-marriage and further children including step children
  •  the birth of children or more children
  •  family members with special needs
    • eg intellectual disability, drug dependency)
  •  bankruptcy or likely bankruptcy of any beneficiary
  •  passing away of any beneficiaries, trustees or executors
  •  disposal of specific gifts you may have left for certain beneficiaries in your will

 

Take for example the following typical family circumstances:

Very organised at a young age, Anakin Skywalker made a will, leaving all of his assets to his beautiful bride Padme, and failing that, everything on trust for their children in equal shares until they reached the age of 21 Coruscant solar cycles.

Padme tragically died during the birth of their twin children Luke and Leia, and because by this time Anakin had an unsettling penchant for magic and intergalactic domination it was determined that his children were better off being reared separately, one by distant relatives who lived in a sand quarry, and the other a family of politicians.

As it happened, Anakin (who by this time changed had his name by deed poll to Mr D Vader) became a highly successful overlord, amassing great wealth, lots of death stars and so on. However, he never really re-engaged with Luke and Leia, making only intermittent contact over the years, where they would just argue and get into fights. Anakin definitely never supported them, and didn’t want to leave them any of his vast fortune, and it was clear that everyone had moved on.

Just prior to his untimely death, Anakin re-married, and his new bride Marge Vader (nee Simpson) also had twins, Bart and Lisa. However, under Anakin’s only will, Luke and Leia were to inherit assets worth gazillions in Imperial Credit, while Bart and Lisa were left with nothing.  Marge commenced the galaxy’s most expensive family provision proceedings shortly after.

So what should you do, and how do you keep on top of things as life goes on?

Right now, put a recurring reminder in your smart phone and link it to this page so you can jog your memory.

Reviewing and updating your will is sensible maintenance for your life succession plan, and it’s so simple. To ignore it can result in irreparable damage and massive cost. Just ask the Vaders.

Contact our Personal Estate Planning Team today by emailing:  wills@pdlaw.com.au

Agents Survival Series - VOL3A/2016 - PD Law

Agents Survival Series – VOL3A/2016

By Article, Property Conveyancing

“Nice Shouse!”

When Jed Clampettt buys next door….

Picture this

  • 12 months ago – Seller lists his vacant block with you. Once he signs up he hands you the forest of pages of stuff he thinks is pertinent. You know most of it’s not, but you’re polite.
  • 10 months ago – You finally get that block away. Settlement is smooth and the buyers invite you for a quick glass of bubbles, and show you their plans for the ‘dream home’. Blood drains from your face as you recall the early discussion with your seller when he handed you the ream of paper muttering something about stupid building guidelines.
  • 3 months ago – the liveable shed (aka “shouse”) is finished (amazing it took that long really).
  • One week after that – your seller receives a notice from the developer’s lawyer of its intention to claim $25,000 in liquidated damages as was agreed in the original contract. He emails it to you and his lawyer chasing ‘input please’.
  • One day ago  –  your seller’s lawyer is on the phone, that really nice but tenacious one from PD Law. Says her client told you about the building covenants. She wants to have a quick word if that’s ok.
  • Right now –  mouth dry, you’re dialling the seller’s mobile.

What are building covenants?

Design guidelines, architectural codes, building covenants. There are loads of names but they generally mean the same thing: the developer of a residential estate drew up some prescriptive rules about minimum building standards with the intent that all dwellings built in that estate meet a certain minimum standard. We’ll call them building covenants here.

When are they binding?

In the original contract between developer and a first buyer, the first buyer must comply with the building covenants because it’s a binding contract (as long as those conditions are themselves lawful!). However if the first buyer sells the block without having built on it to a second buyer (Jed), and doesn’t ensure in the contract that Jed’s bound by those building covenants, Jed’s good to go on the shouse, and so on down the line as the block is sold over and over. Once the contractual ‘chain’ is broken, subsequent owners are free to build what they like as long as they comply with relevant statutory building codes.

To provide themselves with a bit more coverage, developers make sure they’re indemnified by the first buyer for any loss suffered down the line because of the Jed effect. Sometimes developers add another stinger which states that an agreed cash payment represents the loss the developer faces for any breach down the line. Although these penalty amounts can themselves be a bit tricky to enforce, it’s better to avoid the issue in the first place.

Only consider this in the context of freehold vacant land. Things are a little different in a community title context, where other guidelines and covenants can in some circumstances be embedded within a community management statement.

It’s not just about the law

It’s not just about the law

By General, Article

Since 2012, PD Law’s goal was to re-think legal services delivery. “It’s no secret legal services are a bit of a grudge purchase”, director Stuart Bell said. “We’re working hard to change that, and offer an affordable menu of contemporary services so people can immediately assess what sort of value we can add.”

This is being achieved in no small part to their investment in technology and further education, though not just legal education. CEO Mel Cox is several years in to her MBA. “We’re a business first, facing the same pressures as all small business. The legal profession is undergoing massive change and we’re making it our business not just to move with the times, but to be at the industry forefront.

Geographic location is neither a consideration nor an excuse for us not being at the tip of change.”

Contemporary relevant service delivery is just part of the picture. Recent recruits Christine Kinnear (employment law, business and property development) and Sarah Smith (family law, estate planning, criminal law) have welcomed the energy of working in this environment. “To be exposed to the innovative alternatives to traditional legal services is exciting” Christine Kinnear said.

“The last thing you want is for a client to leave feeling unsure, and in high stress personal situations it’s often hard for them to come away empowered and informed, but this is our aim”, family lawyer Sarah Smith remarked.

Exploiting technology enables PD Law to achieve more in less time, which equals efficiency for clients. Conveyancing manager Bernie Gunders: “Looking back to traditional conveyancing service delivery, it’s chalk and cheese. With the systems we’ve developed in-house, we offer a more reliable, thorough service every time, and it’s not over. We’re testing and evolving almost every week!

“Don’t get me wrong – change management is a daily challenge, but it’s rewarding.”

Receptionist Sue MacMillan said “I remember almost from day one the different feel this place gives off. Although we all work very hard, it’s a very vibrant environment, and we’re always learning, all of us. I enjoy work and that’s such a bonus in any working environment”.

No business thrives without a strong management team, preferably devoid of lawyers! “When I began here in 2014, marketing knowledge was limited but I saw the directors had a clear vision for the business. I knew my industry expertise would be embraced and complement their direction” marketing manager Melissa Wick said.

“Because we’re in a knowledge based industry we’re offering our services across Queensland. We’re very proud of what our brand conveys and it’s an exciting time for us so watch this space!”

Measured growth is equally important. “It’s no secret all business suffer knee jerk reactions sometimes – we get busy, employ more team members, grow, but efficiency, profit and job satisfaction doesn’t always reflect this,” Mel Cox said. “We now only seek new staff whom we can tell straight away will buy into our vision, and keen to grow. We recently took on local law graduate Hayden Grimston applying this model. Hayden is keen to learn and apply his legal knowledge, but equally keen about the business, how it runs, who we are as a group and how we deliver our service.”.

Check out our team bio’s here: Our Team

www.pdlaw.com.au

Agents Survival Series – Vol 2B/2016

Agents Survival Series – Vol 2B/2016

By Article, Property Conveyancing

Don’t let the Pool Safety Inspection Date sink your deal

We’re seeing loads of contracts with either the wrong date or no date at all. Here’s a quick refresher on when it’s necessary, and what can happen if dates are missing, or wrong

When do you need to complete it?

When:

  • there’s a pool;  and
  • there’s no current pool safety certificate.

When you don’t need to worry about  it?

When the vendor’s already got a current pool safety certificate, or … when  there’s no pool …

What date do you insert in the Reference Schedule?

In the Pool Safety Inspection Date, insert the date by which the buyer’s inspector should have checked the pool before settlement.

The Pool Safety Inspection Date, is the date you insert in the contract, if you forget to insert it, it’s the earlier of:

  • the date of any pest / building report; or
  • if there is no building and pest condition,  2 working days before settlement.

What date don’t you insert?

The one we see most (and it’s wrong) is the date on the vendor’s pool safety certificate.

What’s the buyer allowed to do if the date applies?

Get the inspection done before the Pool Safety Inspection Date to see what has to be done to have a pool safety Certificate issue.

What happens after the inspection?

If no pool safety certificate issues by the Pool Safety Inspection Date the buyer can either:

  • terminate and get his deposit back, or
  • waive his rights and move on to settlement.

(we encourage parties to negotiate a fix on a without prejudice basis before settlement).

Common Error 1

The wrong date is inserted (eg the date of the existing Pool Safety Certificate is inserted as the inspection date)

The  fall out

  • If the certificate hasn’t expired, then beyond it being plain wrong (you can’t have an inspection date before the contract was signed), you’ve probably dodged a bullet.
  • If the certificate has expired – potential problem because the buyer can now engage a pool safety inspector to inspect prior to the Pool Safety Inspection Date, which is now no later than 2 working days before settlement.

Picture this:

Your seller and you sweat through:

  • the cooling off – check
  • the finance date, and a couple of other curly special conditions – check

The seller’s happier (finally), and starts packing up, goes ahead and signs up on the deal of a lifetime in Sydney. Buyer gets cold feet, and her exceedingly clever lawyers (PD Law) suggest she does a pool safety inspection in the week leading up to settlement. The fence doesn’t comply, she walks, takes her deposit back and buys a house down the road, using another agent!

The Seller is holding on line 3 for you. Wants to talk…

Common Error 2

No date is inserted at all

The  fall out

  • If the Pool is compliant, probably benign again. Maybe a sleepless night or two, but short of a tyrannical safety inspector the pool will comply.
  • If the pool isn’t compliant, same scenario as above, and the buyer has another potential out.

So, to avoid a case of the sweats, when this clause applies just think of the date like finance, pest and building inspection dates, not a past date.

Cheers, until next time, from the team at PD Law

Agent Survival Series – Vol 2A/2016

Agent Survival Series – Vol 2A/2016

By Article, Property Conveyancing

But it’s in the letting pool. I can’t give vacant possession

Avoiding the 11th hour panic call from your seller

The problem
It’s pretty common in unit sale contracts to see holiday letting appointments inserted in the tenancy details information in a sale contract, and a copy of the letting appointment attached (and no special conditions referring to it).

This won’t help buyer or seller for a stack of reasons, the primary one being that a holiday letting appointment with a letting manager is not a tenancy agreement, so vacant possession still applies. In these situations, the buyer typically insist on vacant possession, and to avoid a terminated contract the seller may have to bring their letting appointment to an abrupt end, leaving them liable to the letting manager for damages for loss of income.

As the agent you’ll be peppered with calls from both sides at the 11th hour looking for a solution or someone to blame.

The Solutions (Because we’re over achievers, we’ve got 3!)

1.  Longer settlement date
Instead of the usual 30 day settlement period, opt for a term longer than the minimum termination notice under the letting appointment (usually no less than 90 days). This gives the seller time to lawfully exit the letting appointment without penalty.

*2. Special condition  – subject to amicable early termination of letting agreement
Use this condition if the parties want to settle earlier than what we’re suggesting above. It provides that the contract is subject to the Seller reaching an agreement with the letting agent and provide vacant possession, failing which the Seller can terminate.
*3. Special condition – buyer agrees to enter into replacement letting agreement  
Use this condition when the buyer would like to continue to keep the property in the letting pool. There can be many other variations to these.  As always, give us a call if you would like any help before the parties are locked in.

 

Clipper Round the Word Race Fleet arrives in the Whitsundays

Clipper Round the Word Race Fleet arrives in the Whitsundays

By General, Article

The Clipper Round the World Yacht Race arrives in Airlie Beach on 13 January 2016 and the fleet will be on display at Abell Point Marina from 13 – 18 January. There are lots of Free Events happening over this festival period. Check out the timetable of events here: Round the World Clipper Festival Events – Abell Point.

About the Clipper Race

Normally the domain of seasoned pros, this supreme challenge is taken on by ordinary, everyday people. Having completed a rigorous training course, participants are suited and booted in the latest extreme protection gear to commence the race of their lives – an unparalleled challenge where taxi drivers rub shoulders with chief executives, vicars mix with housewives, students work alongside bankers, and engineers team up with Olympic and Paralympic athletes.

This is one of the biggest challenges of the natural world and an endurance test like no other. With no previous sailing experience necessary, it’s a record breaking 40,000 nautical mile race around the world on a 70-foot ocean racing yacht. All that is asked of participants is a good level of fitness, an age over 18 – and a thirst for adventure into the unknown. Divided into eight legs and 14 individual races, you can choose to complete the full circumnavigation or select individual legs. It is the only race in the world where the organizers supply a fleet of twelve identical racing yachts, each with a fully qualified skipper to safely guide the crew.

Get yourself down to Abel Point Marina

It’s an amazing sight to see and there will be lots to do for all the family, including: Fireworks, a 5km Park Run and the Outrigger Paddle Challenge! So get down there and the PD Law team will see you there.

*Photo credit Stuart Bell- “Clipper Yachts at 5.30am”

Bob Oatley - Owner of Hamilton Island since 2003 has died aged 87

Bob Oatley – Owner of Hamilton Island since 2003 has died aged 87

By General, Article
Monday Inspiration : Bob Oatley – Owner of Hamilton Island since 2003, Legendary Business Man, Creator of the Oatley Wines empire and Owner of Maxi Yacht Wild Oats X and Super Maxi Wild Oats has died aged 87.
 
Mr Oatley was one of the Whitsunday regions most famous champions and a true inspiration to many Australians.
When accepting his Order of Australia (OA) Medal in 2014, he said ‘To share my passions of wine, sailing and Hamilton Island, as well as my good fortunes to aid cancer research and visual arts with the people of Australia, gives me immense pleasure and pride. I am a proud Australian, so to be awarded the Order of Australia is a great honour.’
 
Photo courtesy of BRW (Louis Douvis)
1 December 2015 and still no pool safety certificate?

1 December 2015 and still no pool safety certificate? That’s fine but what will the buyer’s lawyers say?

By Article, Property Conveyancing

Perennial Battlelines

The agent works tirelessly getting the parties to the table, the lawyer gives advice about pool compliance risk (now in the shape of a $20,000 fine). Buyer gets concerned, tells lawyer to kill the deal and to pass on the bad news, agent curses lawyer …  the cycle of real estate life grinds on.

Swimming Pools as at 1 December

There are now 2 things to bear in mind when your seller client lists their property with a swimming pool:

1.    compliance with the pool safety laws; and

2.    pool safety certificates (or lack thereof).

 

The good news

Although the terms of the REIQ contract haven’t changed, the effect of the law will. From 1 December 2015 whoever owns a property with a swimming pool bears the responsibility of complying with current pool fencing legislation (and failure to comply can result in heavy fines). If the seller gives the buyer a form 36 notice of no pool safety certificate, the REIQ contract mechanism will operate as usual and assuming settlement proceeds the buyer will have a 90 day grace period after settlement within which to obtain pool safety certificate.

The bad news

What will change is the advice buyers receive from lawyers about their immediate risk of facing heavy fines (currently almost $20,000 for an individual) on and from the day of settlement. Although many buyers will make an informed decision and take a calculated risk, some may take the news badly and elect / find a way to terminate the contract.

From here

It would be worthwhile to qualify your vendors and set their expectations about the risk of termination outlined above, and get them to literally get their back yard in order before you burn too much time finding a buyer.

Apples with Apples…When price point kills service!

Apples with Apples…When price point kills service!

By Article, Property Conveyancing

$50? $100 maybe?  A light meal at a casual restaurant?  A few rounds with friends? A tank of fuel?

Now consider that number in the context of say a $500,000 house purchase. On anyone’s scale, it’s a tiny proportion. And yet that’s all it takes to cloud consumer judgment when it comes to choosing legal services.

In the conveyancing industry, consumers need to stress test their quotes, and what looks like a slightly cheaper alternative is unlikely to be the case. Some of the ‘fleas’ that come with a cheap quote can be add ons, hidden extras and limited service just to name a few.

So, even though at first glance we may not be as cut price as some of the larger Queensland wide, bulk turnover conveyancing shops, we offer a guarantee we know we can back up 100%: our service is always better – way better:

  • You get what you pay for – our fees are fixed and transparent – no hidden extras
  • Our people have been doing this stuff for a gazillion years, and we’re very good at what we do
  • Our product is excellent, well developed and professional
  • Our two-fold aim is to:
    •    win each client’s business for life, and
    •    ensure the agent referring us doesn’t ever suffer ‘blowback’ from a disgruntled consumer of our services.

 

We’re the alternative. Thanks in advance.

We’re lawyers! What do we know about branding?

We’re lawyers! What do we know about branding?

By Article, Commercial & Business

It’s a trite comment to say Apple has got it right. A cursory Google (or perhaps Safari?) search will reveal the message behind the Apple brand, and how it is supported with an almost religious zeal by its followers, and its team. No we don’t think we’re Apple, or Google, or Coke, or the North Queensland Cowboys, and we don’t expect to have raving fans (we’re lawyers after all), despite what social media experts suggest.

But, we do think we are a pretty forward-thinking bunch: efficient, with a fresh and evolving approach to personal legal and business issues.

With this in mind we embarked on updating our logo.
Along the way, we researched, and we read, and read (we’re lawyers after all), and learned that re-branding, or even just freshening our brand, involves more than a brief to our graphic designer. What will our brand say about us, and how we communicate? What’s our client service really like? What do our people think of it?  What do our clients think about it? How does it showcase our business and its various parts – our capability, our strategy, and where we’re headed?

For us, the process was frustrating, challenging, confronting, enlightening and ultimately extremely rewarding.

We’re very proud of our new logo, and we’re equally proud of our ever evolving brand.

We’re also thankful for our amazing graphic designer Lucie, who is eternally patient!

Email exchanges and other land mines – tread carefully

Email exchanges and other land mines  – tread carefully

By Article, Property Conveyancing

When are your vendor clients, (and you) locked in by email?

Some sellers and buyers don’t want to be locked in until the proverbial ink dries on the contract. You’ve probably seen or even typed emails during negotiations with phrases like  subject to the parties signing a formal contract..., which have traditionally made it clear to other side that there’s no deal until the contract is signed.

A recent Supreme Court decision has shone a light on this practice, with some adverse consequences for a seller and its agent.

Bear with us, we’ll be brief:

  • The seller engaged the agent to sell its commercial property and business. The agent found a buyer and started negotiating with the buyer’s representatives. The price was circa AUD$1.75m
  • The parties each adopted words similar to those above (subject to the parties signing a formal contract) in email exchanges
  • However they also used other phrases which ended up giving some mixed messages. Here’s a great example:
“This offer is of course subject to contract and due diligence as previously discussed. We are hopeful of effecting an exchange of contracts next Monday but need an acceptance of our offer immediately so we are in a position to instruct the appropriate consultants to carry out the necessary investigations.

I look forward to receiving your clients confirmation that our offer is accepted as clearly both parties are now going to start incurring significant expenses.”

  • The response to this was equally confusing:

We accept the below offer which we understand will be subject to execution of the contract provided…”

  • The seller found another buyer willing to pay more.

“We suspect that, at about this time, all hell broke loose and people became concerned about their employment!”

  • The Court confirmed that a contract can exist even though:
    • the “subject to execution of the contract” correspondence was used;
    • negotiations were between buyers’ employees and seller’s agents;
    • some conditions were still yet to be agreed on; and
    • no contract was ever signed.

Lessons to be learned

The lessons to be learned are:

  • be crystal clear in your choice of words when negotiating deals
  • signatures and contracts are not always necessary to evidence an agreement.

As always, if in doubt about your turn of phrase, or that of the other side, just call us. Fallout can be minimised by some early, simple, clarifying correspondence.

Cheers, from the team at PD Law

DIY Lawyer

DIY Lawyer

By Article, Commercial & Business

I’LL CUT MY OWN DEAL THANKS 

Keeping the lawyers out, and other good ideas. 

 ‘Just keep it simple and to the point – the last thing I want to do is scare them off.’ 

Everyone, and I do mean everyone, leads with those words when they’re providing instructions. It’s understandable. Apart from obvious reasons like overcapitalising on cost, none of us like to raise any potential problems with the person we’re doing a deal with. It’s a difficult conversation and we’d all rather avoid it. It’ll be alright.

Most of us successfully DIY our day to day legal transactions like privately selling and buying some personal assets, engaging contractors to do work, negotiating most work / business contracts and so on. At some point though the line blurs and before we know it the inner lawyer in us all has done a runner, and in his place sits a desperate panic merchant, silently praying nothing will go wrong:

“If things go south right now, I’m in a world of pain”.

How about some free lunch?

I’m not advocating using a lawyer for everything. On the contrary I encourage legal self-help.

So, if you find yourself in a position where you need to pay more than the usual amount of attention to a transaction, keep in mind these things:

  • What are you, or the other side promising to deliver?  

Some contractual promises, also called warranties, are considered so important in an agreement that a breach entitles the aggrieved party to terminate. Make sure you know what you’re promising and what the other side is promising.

  •  If something goes wrong, what’s the next step, and who pays? 

Use the ‘if then else rule’.  Our team relies this rather dull mantra all the time when working with clients to help negotiate their transactions. It loosely translates to ‘if something happens, then what do we want to happen as a result, and failing that what is both parties’ agreed fall back position’.

Give some thought to what will happen if somebody cannot perform an obligation under the deal you’re negotiating. does that mean either of you can terminate? or something less, like a fixed reduction, or automatic extension? And if that won’t happen, what then is the fall back that you can both agree on?

Tie up as many conceivable loose ends at the start, to avoid arguments and uncertainty at the end.

  •  How exposed are you? 

Let’s say you’re the one giving warranties, and you end up being the one who cannot perform. What happens if you can’t perform? What are you risking and how easy is it to get out? If you don’t need a lawyer for the agreement itself, consider whether you need one for some asset protection advice.

  •  Any knock on effects? 

Sometimes the immediate and obvious breach (and consequential loss) is not the issue. Instead, it might be that the aggrieved party suffered an indirect loss that could be considerably larger than the immediate or obvious loss under the primary agreement.

Make sure you know what that loss could be, or that you limit or cap your liability.

 Unscrambling the Egg 

The best thing about DIY legal is the money you save and the satisfaction that you’ve done it yourself. The worst is having to engage a lawyer after the eggs have been scrambled so to speak. It’s sometimes too late: conditions and expectations never settled, consequences never agreed, losses never capped.

If you’re unsure, give us a call. We are more than happy to talk to you about whether you need us, and what it will cost, and it’ll be your choice whether you want to take us up.

THERE’S NOWHERE TO SIT!

THERE’S NOWHERE TO SIT!

By Article, Commercial & Business

Business Mobility, Knowledge Workers and Choice

20 years ago our reception area was frequently short on chairs. A combination of limited technology, and traditional expectations of lawyer / client relationships meant that often, business was conducted face-to-face. Today, the business of law is vastly different, and for good reason.

  • First, people don’t have time to leave what they’re doing.
  • Second, technology has opened the door for us as knowledge workers – it’s truly revolutionised the way we offer our services, where and to whom we can offer it.
  • Third, and most importantly, consumer choice is practically unlimited. Now, more than ever, excellent service offered via a client’s device of choice is the real driver. Choice will be determined by quality of service and value for money.

 

And this is just the beginning. A white paper recently released by a major international technology corporation involved a survey of almost 5000 people from eight different countries, how they are using technology now, and what their expectations were going forward. Not unexpectedly it found that the trend for embracing services such as law via modern technology is increasing exponentially.

We don’t need to take your temperature

We’re often asked if our clients need to meet us face to face. This question is topical, and the answers important:

  • You rarely, if ever, need to sit opposite us
  • You always need prompt and unlimited access to us
  • You always need quality professional advice that adds value
  • You always need excellent reliable dependable service.

21st Century law firm

Emails, VoIP conferencing (eg Skype, Google Hangouts, Face-Time) are readily available for all of us to embrace and leverage from.

In fact, right now we’re in the process of adopting a new electronic conveyancing system, already successfully implemented in southern states. I’ll talk about this some more later, but for now, this new process will enable us to conduct conveyancing settlements for all property transactions anywhere in Queensland on a secure online platform. It will truly revolutionise the way we practise, and we’re excited to be a part of the change, and to offer this new service to our clients very soon.

The days of having to carry around some paper, or remember where you saved an important document are gone. How often do you find yourself looking for an email someone sent you? We already offer our clients across the State a secure online portal, accessible 24/7. Everything’s kept in one place.

All our client needs is access to the web. The rest is easy.

PD Law – Queensland Wide Service

At PD law, we operate a truly State Wide service, with clients from Coolangatta to Cape York, in a variety of areas of law:

  • business planning and strategy
  • residential conveyancing
  • property development
  • personal estate planning.

So don’t limit your opportunities. We are available for you, wherever you are.

‘Give me certainty please’ – Fixed Fee legal pricing and why it works

By Article, Property Conveyancing

Just before Christmas, PD law CEO Mel Cox took a call from a prospective home buyer client wanting a price for a conveyance. With expected apprehension of any buyer of legal services, our soon to be client asked the obligatory barrage of questions, making sure she knew we knew what we were talking about. Yet, she still had some nagging doubts about engaging us to look after her transaction. To Mel, it felt like the client was hesitating to ask a burning question…..

Then it happened…

‘So, what about if I have to ask more questions or call in? What else do I have to pay? What if I need any more help, basically?’

Mel’s response was simple – ‘That’s all you pay. Our fees are fixed. Call us, drop in, email us, use the portal whenever you want and as much as you want. Our fees don’t change based on how much you talk to us.’

The client sounded surprised – clearly she thought that lawyers billed for every 6 minutes, every phone call and every photocopy. That might have been true in the past!  So the client engaged us, and her matter progressed on time, and as quoted.

No-one wants uncertainty. If you take your car to the mechanic to be serviced, or repaired, you need to know what it’ll cost. If you need surgery, you need to know what it’ll cost. So why, on earth, engage a lawyer without knowing the cost?

Word of warning – many lawyers are dead against it. Typically the discussion ends up with the tired old line – ‘Well, how long is a piece of string?’, palms upturned, wry grin. Difficult conversation averted.

We think the days of hourly rates are all but over, and for very good reason. Here are some of the benefits associated with fixed fee pricing legal services:

Keeping in touch

After engaging a lawyer, clients can be so concerned about the potential cost, they try to limit their communication for fear of a massive legal bill. They’re concerned that, every time they make contact, they’ll get charged.

As much as I can see their point (if I was getting charged by the minute I wouldn’t call me either), it’s so counterproductive. Everyone loses – the lawyer is in the dark, the client is anxious and irritated, and the job is a mess.

On the other hand, if you knew up front how much it was going to cost to get from point A to point B, and then from point B to point C, it follows that your working relationship with your lawyer would be far more effective and valuable.

Value pricing not crunching out the hours

Knowing exactly what it’ll cost, means you can ascribe some subjective value to the service your lawyer offers, rather than feeling like you’re not in control, and out of your depth. Instead of focussing on how long it will take to complete a project, and panicking about time and fees, you can make an informed decision on cost and focus on working together and chasing down your objective.

Precision on scope of work

With fixed fee work, you get the peace of mind of knowing just what is included and what is not included. It’s then your choice to decide whether to increase or decrease the scope of work to suit your needs.

Detailed upfront analysis

With fixed fee pricing it’s crucial that lawyers know what it is they have to do, how long it will take, what sort of value they are adding, and what your outcomes and objectives are. This can only be done by a comprehensive up front analysis, and the law firm’s collective experience. This in turn often draws out issues which might otherwise not be considered until after a matter has begun. We’ve found another benefit with this collaborative approach is that all key personnel in our firm are involved in the analysis – we draw on everyone’s experience to ascertain what we need to do to get the job done and add value.

Efficiency

Fixed fee legal services promote efficiency. The client is happy to keep in touch as needed, and there’s no incentive for the law firm to keep racking up hours. There’s no benefit in unnecessarily dragging a matter out, but rather much to be gained in efficient practices.

What happens at PD Law

At PD Law we:

  • meet with you, listen, gain an understanding of what you might need, and what your objectives are, listen some more;
  • confirm we have it clear what your objectives are;
  • give you an obligation free fee proposal, telling you our scope of work, what’s included, what’s not included;
  • believe that you want our experience, expertise and our intellectual capital, not hourly rates.

But sometimes the goal posts change…

And sometimes additional work that was outside the scope of the original fee quote is required. For example, negotiating changes to the contract can be required. But you’ll be the first to know. We will always provide you our best estimate of what the additional work may cost, and we won’t do any additional work without your approval. It’s not always possible to foresee the future, but you’ll at least be able to make an informed financial decision before incurring any additional costs.

So, even though buying legal services is often seen as a grudge purchase, it doesn’t have to be. If you need a lawyer, make sure you know what you’re getting, make sure your opportunity to communicate is unlimited, and make sure you ascertain the value that your lawyer is adding, based on their expertise, experience, and fee structure. You’ll soon know whether it is worth it.  At PD Law we do this, and you shouldn’t settle for less.

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